Susan Finco of Leonard & Finco PR

Susan is the only “PR Only” public relations firm in the Green Bay area.  She’s got some very interesting results to share from a recent survey that they released recently.  [check out the results of the Leonard & Finco survey here]

56% of the business people that L&F surveyed use social media, and the rest, ou guessed it, they’re not. What’s really interesting is that the media, by and large, are using social media to conduct interviews, generate story ideas and keep up with the issues and organizations in the area.  So, what’s that mean? Well, if you’re seeking media attention for your organization, you’ll find the media hanging out in social media!

Networking (79%) seems to be the main area of social media success for northeast wisconsin business people.

An interesting tidbit from the survey that MarketingSavant did with the Chamber was the response from 31% that said that social media is “important but not critical”. 

Here’s the fascinating thing - nearly 90% of the survey members said that social media will be part of their future marketing plans!  Similarly, 87% believe that social media WILL impact the way that they business. At least most of us can agree on something.

100% (how often do you find that in stats) believe thst social media has a place in the business world. Whew. Glad we got that settled.

What does this all mean?

> Social media has been embraced by the media the cover you
> Younger, better educated folks have embraced social media, so you should too!
> Encourage your organization to learn all that it can about social media as soon as possible
> Sure, it’s still developing, but it’s developing rapidly.  The time to jump in is now.
> Put social media into your marketing plan, and make plans for social media

It’s imperative to understand that social media will be part of your brand. You react, respond converse and promote in traditional media and while there will be some transition, the right approach right now (and for the forseeable future) will be a blended/integrated approach.

Susan mentioned that ‘not every social media app is right for you’ but that doesn’t mean that you can ignore it. If you don’t blog, fine, but that won’t stop bloggers from talking about you.  You need to be aware engaged, even if you’re just observing.

Susan doesn’t advocate a hard core ’social media policy’, but as Pat said earlier, you need to have some training and some media understanding amongst your team members.

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Pat Hopkins of Imaginasium

Pat’s the CEO of Imaginasium, a full service agency in Green Bay.  Pat’s discussion of brand and social media is spot on.  The brand that used to be local can now be global with a single tweet or a single blog post.

The traditional messaging control silos and departments are changing ‘bjavascript:;ig-time’ as Pat explains - it’s about the consumers taking more and more control of our brands online.  We still have some ‘control’…but it’s not like it was in the old days.

It’s much more about real people and real conversation - flaws and all.  Social media in all its flaws is about reality - negative, and positive.

A big question - what’s next in social networks - where to we migrate to when our parents are on Facebook?

Pat shared some great examples of brands, such as Target, which have had an about face on the policies because of social media influence. Pat referenced the 6 dangerous fallacies of social media from Jason Baer.  Keep an eye on these.

1. Social media is inexpensive (it’s not)
2. Social media is fast (it’s slow, like any good relationship)
3. Social media is “viral marketing” (it may go viral, but that’s another story)
4. Social media can’t be measured (you’re not trying to then - sure it can)
5. Social media is optional (you need to be part of the conversation)
6. Social media is hard (it’s not hard, it’s complicated)

The watchword of the day is becoming “commitment”. Doing well in social media is predicated on committing to it.  Period.

In order to get started with social media, you have to get comfortable with it!
> Make sure you’re ready for each step
> Listen first
> Break down the silos

What are you going to listen to?  There are a few top one here:
1. Complaint
2. Questions
3. Clarifications
4. Compliments
5. Crisis
6. Competitors
7. Influencers
8. Points of need
9. Active campaigns

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Kaitlin McCabe of Sway

Sway is one of Wisconsin’s premier social media agencies with an impressive client list of social media clients on their roster.  In true social media fashion, Caitlin put out a quick blog post on her upcoming speaking opportunity and got back over a dozen emails with helpful advice on how to handle a speaking engagement. That’s what social media is all about - it’s about helping others.

Caitlin shared some stats from the MarketingSherpa social media guide stating that social media is one of the top items that marketers are putting funding into.  This is interesting, as it dispels two myths - 1) marketers are still spending in the economy and 2) social media is not “free” as some would like to believe.

One of the social networking communities that Caitlin brought up is Gimme 20.  I’ve not yet heard of them, but it sounds like a great fitness community.

Seasoned skewers is a Sway client that faced an interesting ’search’ problem and instead of taking on the major kitchen supply folks, they went straight to the grilling communities and started the conversation with them.  Talk about a great targeted social media approach.

Sway has some great recommendations for video:

1. Free - YouTube
2. Sharing - Metacafe
3. Blogs
4. Paid placement

Caitlin covered some common mistakes:

1. Don’t just setup a facebook page, do more than just
2. She doesn’t recommend seeding blogs
3. It’s about content- no content = no social media

Don’t worry about the technology. That’s interesting - think about it, everyone’s working on the technology. It’s all about the content - people are comfortable with beta or ‘bad’ content if it has the information they need.

Caitlin references IKEA a lot in her presentation. They’re not covered often in the social media space, but they’ve been doing some great stuff and getting great results.  They have one of the better YouTube channels as well.

More on YouTube - here’s a post on a few of the best brands in YouTube from social media influence.

How do we handle negative reviews? Start at Yacktrack.com.

5 Things to do today in social media:

1. Comment on blogs
2. Check in brands “link in”
3. Monitor buzz on YackTrack
4. Open a twitter account and follow the industry
5. Collect your assets to see what you can use online in social media

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What the *Tweet* SOLD OUT!

When we started this event planning process, we had a modest initial goal of around 100 - 120 people. Needless to say, we’ve surpassed that by selling out the event with 200 attendees!

We’re all looking forward to meeting each and every one of you! See you on May 19th.

What the *Tweet* is Social Media? | Green Bay | May 19th

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What the *tweet* is social media marketing, and how can it benefit your business?

Every time you turn around, someone else is talking about Facebook, Twitter or some other social media tool. But what are each of these social media tools and why should you use them in your business and perhaps most importantly, how should you use them?

Learn the answers to these questions and many more at the Green Bay Area Chamber of Commerce’s social media seminar, entitled “What the *Tweet* is Social Media Marketing, and How Can It Benefit Your Business?” on Tuesday, May 19, 7 a.m. to Noon at the F.K. Bemis Center on the St. Norbert College campus.

This social media marketing 101 seminar will include insights from Caitlin McCabe of Sway Online on DIY social media, Dana VanDen Heuvel of MarketingSavant on Marketing 2.0, Pat Hopkins of Imaginasium on brand strategy in the social media world and Susan Finco of Leonard & Finco Public Relations and Greg Linnemanstons of The Weidert Group on social media and PR in Northeast Wisconsin. These guest speakers along with our esteemed panel will share insights on why you need to participate in social medial marketing in 2009 and how to make the most of digital and social media for your organization.

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